Returns

Regular Return Policy
We think you’ll love the products we make, as much as we do. If you’re not happy with your purchase, an exchange or store credit can be issued within 15-days of purchase. This coupon can be used online, and applied to any of our products. 
Please note that you will be responsible for shipping costs, and that we’re not able to provide an exchange or store credit for international purchases. 
Simply contact our Customer Experience team by email at help@airzai.com to initiate an exchange or store credit. 
COVID-19 Return Policy
Due to restrictions posed by local and federal authorities as a result of COVID-19, the shipping times might be longer than expected. Please note that once the order is placed, we would not be able to implement our regular return policy until you have received the product. Please ensure you are comfortable with the prolonged delivery time and unexpected delays before placing the order. Thanks for your understanding.